Box Shop FAQs

Box Shop FAQs

Here are some typical storage related questions we get asked. If you can't find the answer here then we can help you over the phone or web or in person just call, contact us or pop in.


Ordering

How to buy?

You can now order packing materials online! Our Box Shop provides a wide range of products that you may need.

I’m not sure how many boxes I’ll need. Help!

It doesn’t matter at all! Whenever you are packing or relocating, just call 29142200 or contact us. Cube is on hand during our opening hours to give expert advice and help when you need us.

Would you arrange delivery?

Sure! Please also note that the delivery will cost an additional service fee.

In addition, you can pick up directly from Cube's Kowloon office. Click here to learn about our location.

I ordered too many boxes, can I return the extras?

Sorry, unfortunately boxes can't be returned after purchase.

Currently I am not a Cube customer, can I use your Box Shop?

Of course! Please enjoy!

What are Cube’s bank account details?

Here are our bank account details:

Bank: HSBC

Bank Number: 004

Account Number: 640-104444-838

Bank International Code: HSBCHKHHHKH

NOTE: All bank charges (if any) will need to be paid by the buyer. Cube Self Storage reserves the right to delay delivery until full payment is received.

Packing Materials

What is Cube’s Box Shop? Why use Cube’s packing materials?

At Cube Self Storage we provide a one-stop storage solution, we offer various materials including different sizes of cartons, nylon bags, sealing tape, transparent film, bubble wrap, mattress covers and many more. Our material is durable and reliable, and will help protect your items before relocation and warehousing. Through our Box Shop, you can always buy suitable materials online for what you need to pack. Please visit this link for more information.

What are the sizes of your boxes?

Please visit our Box Shop for full descriptions of each crate and measurements of each container.

Are your packing materials durable?

We provide durable packing materials that provide adequate protection for your goods under normal circumstances, however it still depends on how appropriately you pack them. Please call us on 29142200 or contact us if you need packing advice.

Do you have wine boxes?

Yes. Please browse Box Shop to learn more.

Do you have wardrobe boxes?

Yes. Please browse Box Shop to learn more.

Why choose Cube’s wardrobe boxes?

Some expensive apparel can become misshaped or damaged if not stored in the right way.
Cube’s wardrobe boxes are designed for hanging clothes neatly before warehousing. Please browse our Box Shop to learn more.

Can I hire or buy plastic boxes?

We recommend that you use our own brand, Easycrate, which is well-known for its plastic storage boxes that provide excellent protection for warehousing. To learn more about the storage box services, please contact our experts and we will be happy to assist you.

Just for your information, we also provide sale standard plastic boxes.

Currently I am not a Cube customer, can I use your Box Shop?

Of course! Please enjoy!

Support

Do you provide packing services?

We are always happy to help and our packing service is specifically for Cube Users.

Could you provide tools for me to pack my items?

No sorry, please purchase tools online or bring your own before packing your items.

Can I borrow packing materials, such as tape?

No sorry, please purchase supplies online or bring your own before packing your items.

How do I contact you if I need to?

Our friendly team is always on hand if you need help with collections, deliveries or need any advice or just have any questions that you would like to discuss. Simply call us on 2914 2200 or use our handy contact form.

Can I come to your office to collect my purchase directly?

Sure! You can collect your purchase in Cube's Kowloon City Office. Click here to view our location.

Please note that it is better to call us on 2914 2200 before you come.

Can I pay in cash?

We accept cash payments, provided that you come in and collect your purchase directly.

What forms of payment do you accept for Box Shop?

We accept credit card, cash, paypal or bank transfer.

What are Cube’s bank account details?

Here are our bank account details:

Bank: HSBC

Bank Number: 004

Account Number: 640-104444-838

Bank International Code: HSBCHKHHHKH

NOTE: All bank charges (if any) will need to be paid by the buyer. Cube Self Storage reserves the right to delay delivery until full payment is received.