It’s easy! Just call us or fill in our online contact form and we will be in touch to arrange the plastic storage box delivery and collection. During your chosen collection time we will arrive at your address, securely seal the boxes and take them to our warehouse where they will be stored.

You can store virtually anything except:

– Living materials, such as animals and plants
– Hazardous items such as flammable liquids or explosives
– Perishable items such as food
– Unauthorised or illegal goods such as firearms.

NB Customs and police have statutory rights enabling them to visit your room.

Your boxes are stored in our dry, clean and climate controlled storage units at our secure warehouse. Your boxes will be collected by our expert team and safely loaded into the warehouse itself. A record will be made of their location so that we can easily return your boxes when you need them.

There is no limit or maximum number of boxes. If you are unsure as to how many boxes you will actually need, don’t worry – we can deliver extra boxes for your packing and you will only pay for the boxes you store. To make life easier, our team are always on hand to discuss your requirements and can make suggestions as to the amount of boxes you will require.

Our warehouse has 24 hour monitoring, fire alarms and smoke detectors. Your items could not be under safer care. We can also offer specialist climate controlled storage for items such as wine that require extra precaution when they are stored.

To ensure the highest standards of security, we do not allow you to access your box at our storage warehouse facility, but we are more than happy to arrange deliveries or collections at times that are convenient for you.

Yes, insurance is included when packing standard items up to a value of HK$1000. If you need to store fragile or luxury items you may require different cover. Please speak to a member of our team for more details.

Your Cube Mini boxes will be sealed with unique numbered security seals. Unless we have a legitimate legal concern or are under direction from customs or police officers, we will not open your boxes.

Our durable plastic boxes are far more environmentally friendly than ordinary cardboard boxes. They are reusable so decrease the amount of waste sent to landfill sites and at the end of their lifecycle they can be recycled.

Our friendly team is always on hand if you need help with collections, deliveries or need any advice or just have any questions that you would like to discuss. Simply contact us using the information on this site.

Our standard boxes come in a size of 635 x 410 x 325mm. If you require a larger crate size please speak to a member of our team about our range of reusable plastic packing boxes.

There is no minimum weight, but goods stored with us must not exceed 20KG per Box or per Item (inclusive box weight)

The boxes come with an integral lid; once these are shut we will provide you with a secure, numbered seal to lock the boxes securely and ensure that your contents are safe and cannot be tampered with.

No, to ensure consistent levels of security in our service we can only store the boxes that we provide you with.

If you need a hand with packing your boxes, please speak to a member of our team or contact us to discuss your requirements in more detail.

You can take up to three weeks to arrange a collection after you have taken delivery of your boxes.

To ensure the highest standards of security, we do not allow you to access your box at our storage warehouse facility, but we are more than happy to arrange deliveries or collections at times that are convenient for you.

Our team operate on a collection and delivery schedule. To avoid delays we can wait up until 20 minutes while you pack or transfer your items, after which we will need to arrange an alternate collection slot for you. Our team are happy to advise you as to average packing times if you are unsure as to how much time you may need.

We offer an expert team skilled to the highest of standards. Our team members are handpicked by us to ensure that they promote the Cube Self Storage ideals of only promoting exceptional standards of service.

Your boxes can be transported in your own transport or by one of our third-party logistic partners. The boxes themselves provide durable protection so there is no need to worry that your items may get damaged in transit. And should the worst happen, you can speak to our friendly team about claiming through insurance.

There is no limit to the amount you can request, and we schedule in collections and deliveries as soon as we possibly can. Please speak to our team when you need to arrange a collection or delivery. Please note that if you require further deliveries or collections over and above your free delivery and collection for that month, extra delivery charges will apply.

We understand that sometimes schedules can change, so as long as you let us know by 5pm the day beforehand, we will work to accommodate your change request. Please note that if you do not let us know of the change beforehand you will be subject to additional charges.

If your storage needs change, it’s no problem at all. Just let us know and we will come collect the boxes. Please note that there will be an empty box collection fee.

If you have moved to a new address we are more than happy to deliver to your new residence, just let us know where you need the delivery to go to. However, we will need to charge an address changing fee.

Just call us or use our online form and we will be happy to arrange that your goods are delivered to you and we can answer any final billing queries that you may have.